Customer Service

Equipment Repair

To arrange an equipment repair or check on an item currently undergoing repair, please email or call Kathy Abbosh at 800-348-8447. 

Effective December, 2007, we are no longer handling in-house repairs at the ATC Corporate Office.  For guidance on your in-warranty or out-of-warranty repair, Kathy is your main point of contact.  She will coordinate and schedule repairs with manufacturers, provide the required return authorization numbers, advise you on where to send your equipment, and follow-up on repair status.

Replacement Parts

For a list of Tech-Design Replacement Parts, you can immediately download our .pdf document containing the majority of parts and their corresponding unit pricing.  For other parts inquiries, please contact ATC's main office at 800-348-8447 for Customer Service.

Technical Support

At ATC, our goal is to provide prompt and attentive support for our customers. Whether you are experiencing technical difficulties or simply have a question about parts, service or other issues, we are here to assist. We also welcome feedback and suggestions as to how we may better serve you.

Please click here to access our Technical Support Request Form and one of our specialists will attend to your inquiry without delay.  You may also contact our main office if you would like to speak with a human.